Christmas and New Year Office Hours2018-12-12T17:56:36+00:00

Christmas / New Year Office Hours & Tenant Maintenance Issues

Tenants with Christmas /
New Year Maintenance Issues:

FOR GAS LEAKS CALL TRANSCO IMMEDIATELY ON 0800 111 999.

During the period that our office is closed, emergency plumbing and electrical cover will be provided by Gas & Electrical Services on 07852 599 234. On Christmas Day and Boxing Day we would ask that you contact the contractor only in absolute emergencies, such as water leaks.  Please respect that contractors are also on their festive break.

Please bear in mind that, although contractors may be able to diagnose faults, parts may not be available to purchase during this period, therefore, repairs to boilers and heating systems may be difficult.

For any non-essential maintenance issues, please e-mail the office at lettings@alanfrancis.co.uk where your repairs will be dealt with upon our return. Please note that repairs may still be restricted dependent on availability and parts.

If your oven isn’t working, please check to ensure the timer is off before calling a contractor.

Click here for more information regarding maintenance support.

Our Christmas / New Year office hours are as follows:

Fri 21st Dec:  Open 8.30 am to 3.00 pm

Sat 22nd Dec – Thurs 27th Dec:  CLOSED

Fri 28th Dec:  Open 9 am – 5.00 pm

Sat 29th Dec – Tues 1st Jan 2019:  CLOSED

Wed 2nd Jan 2019:  Normal Hours Resume

We would like to take this opportunity to wish you a very

Merry Christmas and a Happy New Year